Privacy Policy
1. Data Controller
The Data Controller for personal data collected through the RE/MAX Direct microsite is RE/MAX Direct, headquartered at Corso Tardy e Benech, 82/R, 17100, Savona, VAT number 01644690099. For any information or requests regarding the processing of personal data, you can contact the Data Controller at the email address: info@remaxdirect.it.
2. Types of Data Collected
RE/MAX Direct collects various types of personal data through its microsite, including:
- Personal and contact information: name, surname, email address, phone number. - Browsing data: IP addresses, log data, browser type, language, access times, and referring URLs. - Data related to real estate preferences and interests.
The personal data collected may be provided directly by the user or automatically collected during the use of the microsite.
3. Purpose of Processing
Personal data is processed for the following purposes:
- Providing information and responding to contact or real estate consultation requests. - Managing contractual and pre-contractual relationships with clients and potential clients. - Conducting statistical analyses and market research to improve the services offered. - Sending promotional communications and newsletters, with the user's consent. - Ensuring the security of the microsite and preventing fraudulent activities.
4. Legal Basis
The processing of personal data by RE/MAX Direct is based on the following legal grounds:
- Performance of a contract or pre-contractual measures: to manage requests and contractual relationships. - User consent: for sending promotional communications and newsletters. - Legitimate interest of the controller: for site security and statistical analysis. - Legal obligations: to comply with obligations under current legislation.
5. Storage Methods
Personal data is processed using electronic and manual tools, adopting adequate security measures to ensure data protection and confidentiality. RE/MAX Direct retains personal data for the time strictly necessary to achieve the purposes for which it was collected or to comply with legal obligations. Specifically, data for promotional purposes is retained until consent is withdrawn, while contractual data is retained for the duration of the relationship and for a subsequent period, in accordance with current legislation.
6. Rights of the Data Subject (Articles 15-22 GDPR)
Data subjects have the right to exercise the rights provided by Articles 15-22 of the GDPR, including:
- Right of access: to obtain confirmation of whether personal data concerning them exists and to receive detailed information about such data. - Right to rectification: to obtain the correction of inaccurate personal data or the completion of incomplete data. - Right to erasure: to obtain the deletion of personal data in cases provided by law. - Right to restriction of processing: to obtain restriction of processing in cases provided by law. - Right to data portability: to receive personal data in a structured, machine-readable format and to transmit it to another data controller. - Right to object: to object to the processing of personal data for legitimate reasons or for direct marketing purposes. - Right to withdraw consent: to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, you can contact the Data Controller at the email address indicated above.
7. DPO and Contacts
RE/MAX Direct has not appointed a Data Protection Officer (DPO) as it is not among the entities required by current legislation. However, for any information or clarification regarding this privacy policy or the processing of personal data, you can contact the Data Controller at the email address: info@remaxdirect.it.
This privacy policy is subject to updates. Therefore, we invite you to consult it periodically to be informed of any changes.